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Opportunities in unlikely places business model pivots and how retailers are making them work

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With great challenge, comes great opportunity. There are fast and easy ways for bricks and mortar businesses to join the world of eCommerce. Companies of all shapes and sizes can train staff to take on new roles such as fulfilment, click and collect, deliveries, customer service and accepting payment via phone. Whatever you’re doing, make sure your local community knows about it.

To watch the full video of Opayo’s Roundtable and hear top advice from consumer experts and stories about SME’s visit Opayo.co.uk/tomorrowtogether

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