Our current focus includes:

• Doing the right thing for our employees, partners and customers to ensure the continued health and safety of our colleagues and customers. We have taken steps such as reducing in-person meetings, allowing for remote working flexibility and relying on technology to keep in touch with each other and you. Much of this is already what we do, but we also will continue to be flexible and understanding of your needs and are sensitive to the impact of the current market environment.
• The continuity of our service is critical to our customers and the broader marketplace. Our response efforts are coordinated by a centralised command centre, overseen by our chief risk and operational risk officers, with all key teams together to streamline our response focusing on employee and workplace health and safety, business continuity, communications, and mitigation of potential or actual business impacts.
• We are constantly reviewing our continuity plans to ensure continuous delivery of critical processes, including those directly supporting our customers, who have been provided with the tools and best practice so they can effectively work from home.
• We’ll continue being the reliable business partner you’ve come to trust and are looking at how we can continue to support you in this dynamic environment. The continual delivery of critical payment services is the focus and foundational basis of our strategic planning.