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Home | Getting started | Switching your mail and telephone payments to Opayo

Switching your mail and telephone payments to Opayo

It couldn't be simpler to switch to Opayo's virtual terminal payments processing system. We provide secure card payments over the phone or mail order. No contracts or hidden fees.

We’re here to help you every step of the way

Switch to Opayo today and enjoy 300 transactions a month as standard with our virtual terminal. Follow the steps below to choose your new services.

Step 1: Apply for a Opayo account

Our standard package starts at £19.90/month and includes all the features you’ll need to accept payments securely online and over the phone.

Show me full features & pricing

Apply online now

Step 2: Set up a merchant account

You can get a Merchant Account in two ways:

You can tell us which option you'd like to go for in the Opayo application form.

Step 3: Process a test transaction and go live

Before we get to the exciting bit – putting your account live – we need you to put through a test transaction followed by a refund using MySagePay.  

Once that's done we can make your account live. You will now be ready to start accepting payments.  

Remember you must also have you Merchant IDs validated before we can make your account live. We can do this before or after your test transaction.

Step 4: Get your PCI compliance certificate

Opayo is certified to the highest level PCI DSS Level 1. This reduces your compliance requirements significantly unless you have chosen the direct integration method. 
You can get your certificate quickly and cheaply from Trustwave, our Qualified Security Assessor (QSA) partner.   
Get my certificate
   
Remember: If the bank setting up your merchant account(s) has their own Qualified Security Assessor partner then you'll need to go with them rather than Trustwave.

Step 5: Optional – Integrate with your back end systems

If you’re using call center software, CRM solution or another backend system, you may want to integrate it with our payment technology for a more seamless experience. 

Existing integrations

To save you time and money, we have a range of pre-existing integrations and plugins available for popular back end systems.   See our list of integrations

Developer resources

Visit our online support section to find our integration kits and help with troubleshooting.  Remember if you run into a problem we’re available 24/7 by phone or email.

Need help?

We work with a range of developers and back-end system experts that can help with your integration.  See our list of partners

Ready to get started with Opayo

Ready to get started with Opayo - eInvoice

 
Ready to get started?
Apply online now
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Additional Resources

Ensure your business is peak season ready with helpful tips and advice from our experts. Need help? Our customer support team are on hand around the clock to provide additional support throughout the peak trading season. 

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