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Attempts to find answers from past truths alone are not going to cut it. The retail space has gone through profound change, as has consumer expectations. Instead new ideas are needed and fresh inspiration.
Those leading the charge are re-evaluating their core business models. They’re seeking dynamic new partnerships, adding exciting capabilities, or finding unusual ways to meet emerging demand. The new normal will definitely be a more fluid commercial environment, and those who thrive will do so by challenging traditional thinking.
Find out about demons in Brussels sprouts, and how this insight really does relate to the way retailers are responding to the current crisis – including the reinvention of core services and finding new ways to delight customers.Read Blog
From fighting over toilet rolls to shopping local: find out about headline developments in retail 2020, there are many reasons to be optimistic as businesses align to a new market reality.Learn More
Retailers have recently seen the law of cause and effect in full force, find out about the latest shopper trends, changes in consumer behaviour, and the psychological impact this is likely to have moving forward.Learn More
Learn more about how eCommerce has become even more important for businesses as they seek to find new opportunities for growth, whilst engaging with socially distanced consumers.Learn More
From Klingon cloaking devices to new options in home delivery: discover how consumers are turning to local providers in growing numbers, and the possibilities opening up for online local retailers.Learn More