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What’s changed in recent times however is that local providers have shown themselves able to meet these demands in even the most testing of conditions. Better still, they’re building up digital skills to better connect with the communities they serve and to offer impressive new services.
Local retailers are therefore responding well to the current crisis, and winning market share in the process. The task now is to ensure this trend continues, and to deliver a customer experience either online or in-store that combines the personal touch with perceived value – in the safest way possible.
From Klingon cloaking devices to new options in home delivery: discover how consumers are turning to local providers in growing numbers, and the possibilities this is opening up for online local retailers.Read Blog
From fighting over toilet rolls to shopping local: find out about headline developments in retail 2020, there are many reasons to be optimistic as businesses align to a new market reality.Learn More
Retailers have recently seen the law of cause and effect in full force, find out about the latest shopper trends, changes in consumer behaviour, and the psychological impact this is likely to have moving forward.Learn More
Find out about demons in Brussels sprouts, and how retailers are responding to the current crisis – including the reinvention of core services and finding new ways to delight customers.Learn More
Learn more about how eCommerce has become even more important for businesses as they seek to find new opportunities for growth, whilst engaging with socially distanced consumers.Learn More