The industry is going through a period of enforced change as it responds to changing shopper expectations and buyer behaviour. Challenges exist, but so do opportunities for retailers who continue to offer a critical service for the communities they support.
The time is therefore truly right to reassess the ‘what’, ‘how’, and ‘why’ behind any offering, to re-imagine core capabilities, and to introduce fresh thinking to safeguard your future. Make today your time to shine
From fighting over toilet rolls to shopping local: read about the headline developments in retail 2020, there are many reasons to be optimistic as businesses align to a new market reality.Read Blog
Learn more about how eCommerce has become even more important for businesses as they seek to find new opportunities for growth, whilst engaging with socially distanced consumers.Learn More
Retailers have recently seen the law of cause and effect in full force, find out about the latest shopper trends, changes in consumer behaviour, and the psychological impact this is likely to have moving forward.Learn More
Find out about demons in Brussels sprouts, and how retailers are responding to the current crisis – including the reinvention of core services and finding new ways to delight customers.Learn More
From Klingon cloaking devices to new options in home delivery: discover how consumers are turning to local providers in growing numbers, and the possibilities opening up for online local retailers.Learn More