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Take card payments over the phone anywhere, anytime

Accept payments safely and securely over the phone with 24/7 support.

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With our Pay By Phone MOTO solutions, you can take orders and send deliveries in a flash using your standalone terminal or our virtual terminal, allowing you to improve cashflow and keep your business moving when you aren’t able to take payments face to face or in-store. Our virtual terminal comes with built-in fraud screening as standard, helping you to identify and stop fraud in its tracks before you dispatch your goods.

Simple solutions for independent business owners

Our pay by phone / virtual terminal solution is designed for sole traders, fast-food restaurants, independent retailers, pharmacies, and small businesses who want to accept quick and easy, low to medium value, low volume payments.

Give Your Customers More Choice

Pay By Phone is easy to set up

Real Time Reporting on Every Transaction

Keep track of your cashflow in one place

Free Fraud Screening & Prevention Tools

Cardholder checks on name, address and postcode

Stay Connected to Your Customer

Take payments from customers anywhere, anytime

Multiple Payments at the Same Time

Multiple users can take orders on different devices

Multiple Currencies

Accept credit and debit card payments in over 25 currencies

Login to the terminal
Enter card details
Process your order

Simple Pricing Plans

Choose from our Small Business or Corporate Solutions pricing plans.

Small Business

100 transactions per month - Free advanced fraud screening tools - 24/7 telephone, email and Twitter support - £15 /month

Corporate

1500+ transactions per month - Bespoke fraud screening tools - Dedicated account manager - Bespoke Pricing

Trusted by thousands of businesses

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What's the right solution for my business?

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If you are an existing Opayo customer who has Elavon as your acquirer, we have automatically enabled your Merchant ID / terminal and you are ready to take orders over the phone. You can do this by entering the Primary Account Number (PAN) and other card details into your terminal to process the order. Unfortunately, this option doesn’t currently support fraud screening or transaction reporting. When posting or delivering your item you may wish to enclose the receipt from your Pin-Entry-Device (PED). In-light of the current COVID-19, novel coronavirus pandemic we are working with acquirers to open this up to more customers , please contact us if you would like to enquire about accepting payments over the phone.
If you are an existing Opayo customer with an ecommerce presence and you already have a MOTO Merchant ID enabled, you are ready and set up to take payments using our virtual terminal. You can do this by logging into MySagePay and selecting the ‘Terminal’ tab at the top of your screen. Enter the order information and billing details, then process your order. What’s more, by using virtual terminal you’ll be able to keep track of your orders and get added protection. All orders are processed by The 3rd Man, our free fraud screening tool which performs a number of checks on available cardholder information including the address and postcode (AVS) and the 3-digit security code on the back of the card (CV2), allowing you to review and investigate any suspicious activity
To accept different payment types like Visa, MasterCard, Amex and Diners over the phone, you will need one or multiple merchant accounts (or merchant IDs). This allows your payments to be authorised and transferred into your business bank account. If you are new to Opayo or require a MOTO Merchant ID we can help you get started, apply online today or contact us on 0191 479 5977 to find out more.

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