Opayo customers benefit from free 24/7 customer support. But with Priority Support you get a dedicated Account Manager and access to our Tier 2 support team.
Standard support
Priority support
24/7 phone, email and Twitter support
X
X
Access to online support
X
X
Access to system monitor
X
X
System updates by email
X
X
Personalised incident analysis and report
X
Fast-track go-live process
X
Service Level Agreement
X
Dedicated account manager and phone number
X
Weekly transaction report & analysis
X
Annual account & service health checks
X
Priority BETA testing
X
Pricing for priority support varies depending on the size of your business. Contact us for a quote