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ICRTouch

ICRTouch is a global leader of EPoS software development, with over 125,000 installs. We specialise in creating software solutions for the hospitality and retail sectors to help businesses run more easily and efficiently.
Company profile: 

We are software developers at heart, that’s what we do. Customers purchase and gain support through our Partners so that we can concentrate on making great software.

We’re based on the beautiful Isle of Wight, which gives us a great environment to develop stress free software. We are also surrounded by independent businesses, which is perfect to home our products and services for the global marketplace.

The company’s roots trace back to the 80’s when we began supplying, installing and maintaining cash registers.

Choosing a till system from the manufacturers of the time meant compromising on which limited set of features you could have. Our first Electronic Point of Sale (EPoS) system was created to give customers the widest range of features, in a single package.

Many from our team have worked throughout the industry we serve, whether that is an owner, manager, keyholder or staff member. From the beginning our industry experience has helped shape the way we develope our software. We’ve been there late at night, at the end of the shift waiting for that EPoS engineer to sort out the till so that the till can be cashed up and we can go home. That’s something we don’t want our customers to have to experience, so we place reliability above all else.

We have spent over 20 years continuously enhancing our products since our first deployment. Through careful research we develop new technology as our ever-evolving market demands. We carefully research new technology and add enhancements when required. Our years of working in the technology sector has shown us that the latest buzz is not always right for the job, and will not always stand the test of time. We always ask what is the benefit, can the same be achieved with what we have already, is it too complex and can we create something better ourselves.

Solutions and services: 
  • TouchPoint - Front of house EPoS for any business - Since 1999 TouchPoint has been continuously developed to be the most intuitive EPoS system in the world. Today's TouchPoint has more features and flexibility than ever, giving you a till system that is invaluable to your business.
  • TouchOffice Web - Business management software - Real time and historical sales reports at your fingertips. TouchOfffice Web provides complete control over your business from anywhere. Stock, staff, pricing and programming; TouchOffice Web gives you control over it all.
  • PocketTouch - Keep mobile. For a better customer experience - PocketTouch is a professional paper-free way to take food and drinks orders. Our revolutionary hand-held software solution has been designed and developed specifically for the hospitality and catering industries.
  • TouchTakeaway - Fast food ordering - Online ordering is made easy with the TouchTakeaway e-commerce web app for QSR, restaurants, pubs, cafés, coffee houses, convenience stores, retail stores and stadiums. Enable your customers to place an order from their home, table, seat, work desk, or on the go with their personal mobile or tablet.
  • TouchKitchen - Kitchen order management display - TouchKitchen transforms the way food orders are processed. From starters through to dessert, customer orders are organised on a kitchen screen for easy ticket management.
  • ByTable - Self-ordering from a personal device - Order-To-Table solution for restaurants, pubs, wine bars, cafés, coffee houses, theatres and stadiums. Enable your customers to place an order and pay from their table or seat, with their personal mobile or tablet.
  • SelfService - Interactive point of sale - Self service software for Hospitality, Retail and Healthcare from ICRTouch. Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff.
  • TouchLoyalty - Customer loyalty software - TouchLoyalty enables you to build loyal customers who are rewarded for returning again and again, increasing your profit margins. Engaging with your customers and building relationships also encourages them to speak highly of you to their friends and family, spreading a positive image of your business.
  • TouchReservation - Reservations online - You're never closed with TouchReservation. Allow customers to make bookings, around the clock, on any web-enabled device such as smartphone or tablet.
  • CollectionPoint - Order display - CollectionPoint displays open orders on a screen or monitor directly from the TouchPoint till, so that customers can take a seat and keep an eye on their order's progress in the queue. Queue-busting software for QSR, takeaways, restaurants, attraction parks, warehouse stores or waiting rooms.
  • TouchMenu - Digital menu display - TouchMenu syncs with your TouchPoint EPoS system to display a live digital menu or specials board that is always up-to-date. It lets customers know what's on the menu, what the price is and whets their appetite. Make changes on the go or let TouchPoint automatically remove items that are out of stock.
  • TouchStock - Mobile stock management - Hand-held stock control software. It counts stock, scans barcodes, checks deliveries and generates labels. It syncs with TouchOffice Web+ to create orders and update stock quantities.
  • TouchTopUp - Go cashless with TouchTopUp - A fully integrated pre-paid cashless card system that includes a secure wall-mounted box, and an online payments and account management portal. It's perfect for places where cash is impractical, including schools, hospitals, leisure centres, factories and prisons.
Teaser summary: 
ICRTouch offers more than Point of Sale. Manage all areas of your business with our family of software. Easy to use, reliable and fast EPoS solutions individually tailored to the way you work.
Office(s): 
ICRTouch
Embassy Way
Sandown
Isle of Wight
PO360JP
United Kingdom