JRNI is the enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. The platform enables customers to facilitate powerful human-to-human experiences that increase conversion, customer loyalty, and lifetime value. Innovative organizations worldwide rely on JRNI’s scheduling engine to deliver intelligent actions across touchpoints — appointments, events, queuing, call centers — and optimize resources to deliver superior in-branch experiences. To learn more, visit www.jrni.com.
JRNI’s key features include:
· Take online bookings, reservations & enquiries
· Take online payments
· Send automated email and SMS booking confirmations, reminders & follow-ups
· Customer database management
· Simple & intuitive for staff & customers
· Optimised for mobile and tablet devices
· Data analysis and reporting tools