Serve customers swiftly & effortlessly with hospitality POS systems
Hospitality payment systems are continuously evolving right across the sector in the UK, therefore it’s becoming increasingly vital for businesses to keep up to date and progress with them.
Consumers are turning their back on cash and opting for contactless payments and digital wallets, such as Apple Pay and Google Pay. Tourist attractions, hotels, B&B’s and restaurants must offer a range of payment methods in order to enhance customer experience, keep queues moving, see customers returning and sales increasing.
Businesses need to make sure that the payment process is completely seamless, whether customers are sitting at a table in a restaurant, on a website looking to book a hotel room or pre-ordering a ticket for a tourist attraction via an app. They should feel reassured that they can place an order in a convenient and secure way where their details aren’t at risk of fraud.
Popular hospitality payment methods include:
One of the main benefits of accepting online payments means it allows businesses such as hotels to accept guests from all over the world, integrate payments with online booking systems and ultimately use their preferred localised payment method, therefore adding a more personalised experience for guests and customers. It also makes transactions, no matter the hospitality business, more transparent and seamless as well as being much more secure and easier to access in the digital age.
As already mentioned, contactless payment has become a mainstream way to pay especially for businesses such as bars and cafés, where queues are common. Contactless methods allow lines to move faster as transactions are processed more efficiently. The best POS systems accept contactless cards and digital wallets such as Apple Pay and Google Pay for a seamless and satisfying customer experience.
Pre-payment systems work by allowing customers, especially takeaways, to place their order and pay online rather than joining a long queue. This allows businesses to serve a greater number of people in the same amount of time.
Mobile ordering essentially allows customers already in your pub or restaurant to place their order at their table using their smartphone cutting the hassle out of getting served; no more queueing for ages at the bar or asking the waiter for a bill. An order is sent electronically to the bar or kitchen, therefore creating speedier service times.
What is a hospitality POS system?
In order to be able to accept payments in person a hospitality business will need a POS system. A traditional hospitality POS system is essentially the place where your customer can make a payment for products or services either via a countertop card machine or a portable card machine. They help transform the payment process for both you and your customers in a safe and secure way which is smarter and faster.
Benefits of hospitality pos systems:
They allow you to accept multiple payment options
The are faster and more reliable
They help reduce queues
The help to process refunds, offer gratuity, cashback and dynamic currency conversion with ease
Allow you to provide a higher level of customer service
Comply with EMV and PCI requirements