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These codes are used to determine if goods are eligible for tax or not.
When you create a product in Elavon Financial Services DAC accounts you will select if that item is either -
If you create an item you will then need to define the tax code – if the item is eligiable for tax and you have determined the specific tax code this will be classed as S1.
When a transaction is then processed from Elavon Financial Services DAC accounts using the products you have created the code you have assigned will be applied to the item.
When a transaction is processed using the Opayo virtual terminal you are required to capture certain pieces of information from your customer.
This includes –
You are also able to capture additional information such as email address, delivery address, and add your own reference for the transaction.
Unfortunately you are not able to pass a “basket” or list of goods that have been purchased by the customer.
As a result you are not able to apply tax or the tax codes to the transaction.
The virtual terminal only processes a value for the transaction and does not include the breakdown of the items purchased.
Important – If you are using Opayo Server, inFrame, or Direct integration you can build your own terminal. Because of this you are also able to include a basket field as part of the transaction which will enable you to pass items that can deduct from your Elavon Financial Services DAC Accounts stock and apply the correct tax.
Processing transactions using an ecommerce platform is completely different to processing virtual terminal transactions.
An ecommerce transaction requires your customer to select an item or services and process through to a checkout page.
As this is the case your website will be able to pass a “basket” field with the transaction that includes the item, amount, tax amount, volume, and total.
This information can then be used to subtract from your stock levels when the transaction is imported into your accounts software.
This is done by passing the product code with the item in the basket. The basket contains a line for tax that is used to identify the amount of tax that is imposed on the product.
If you have already created the item in Elavon Financial Services DAC Accounts and assigned a tax value this is what should be used for the transaction.
However, if you pass an item you have created in Elavon Financial Services DAC accounts as S1 – tax applicable (with a tax code) and do not pass a tax value in the basket the item will be recorded as S2.
This is because the tax line in the basket overrides the code that was assigned to the item within Elavon Financial Services DAC accounts.
The same will apply if you pass an item you have created as S2 but include a tax value in the basket.