Welcome to Support

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Online Shopper Support

Read our tips on how to stay safe whilst shopping online and get advice on how to deal with the most common online shopping issues.

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SCA Under PSD2

We’ve put together some commonly asked questions to provide additional guidance on the new Strong Customer Authentication regulation and what it will mean for your business.

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Frequently asked questions

Activating & adding AVS/CV2 rules

Logging into MySagePay

Opayo Token system - Understanding the process

Integrations

Use this online tool to test your integration.

Test here

Test cards

Test your system with our set of test cards.

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User guides

Find a user guide or watch a demo video.

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Logos

Get the right logo for your checkout pages.

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Error Codes

Get help with our terminology and error codes.

Error Codes

Custom Templates

Customise the look and feel of your checkout pages.

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Can’t find what you’re looking for?

Or call 0191 313 0300